Get in Touch With Us
Best Social Casinos is an independent comparison site covering sweepstakes casinos and social casinos in the US. This page explains how to reach the editorial team, what kinds of messages we can actually help with, and — just as important — which questions have to go to the operator rather than to us.
The fastest route is email: [email protected]. Tell us in the first line what your message is about (a correction, a question about how sweeps coins work, a partnership enquiry) and include any relevant links. Messages are read by a person, and we aim to reply within two business days, though it can run longer around holidays and busy promotional periods.
What We Can Help With — And What We Can't
We are a publisher, not an operator. We do not host games, hold accounts, issue coins or process redemptions. That line matters, because it determines who can actually solve your problem.
| Write to us about | Write to the operator about |
|---|---|
| Errors or out-of-date details in our reviews and comparison tables | Account access, locked accounts, password resets |
| How the dual-currency sweepstakes model works in general terms | A missing coin package purchase or promotional credit |
| Suggestions for platforms or topics to cover | Identity verification (KYC) documents and status |
| Feedback on the site, navigation or mobile experience | Redemption thresholds, processing times and declined redemptions |
| Partnership, advertising and media enquiries | State eligibility, geolocation blocks and age checks on your account |
| Responsible play resources you'd like us to signpost | Self-exclusion, deposit limits and account closure requests |
If you send us an operator issue, we'll tell you honestly that we can't resolve it and point you toward the right channel. We can't intervene in disputes, recover coins or influence a redemption decision.
How We Fund the Site
Best Social Casinos may earn commission when a reader signs up through a link on our pages. Those commercial relationships do not decide which platforms appear or where they sit in our rankings, and they don't change what we say about a platform's limitations. If you believe a review reads as though it were written to sell rather than inform, that's exactly the kind of message we want in our inbox — say so plainly and we'll look at it again.
Corrections: The Detail That Helps Us Move Fast
Sweepstakes promotions change frequently. Welcome bundles are revised, redemption minimums shift, and operators add or drop states with little notice. Our pages carry a fact-check date — this one was last reviewed on Sep 26, 2026 — but between checks, readers often spot changes before we do.
- Name the page and the exact line you think is wrong.
- Tell us what you believe the correct information is.
- Where you can, point to the operator's own official rules, terms and conditions or promotions page.
- Note the date you saw it, and the state you were in if the issue is availability-related.
We verify against the operator's published terms before changing anything. If a correction stands up, we update the page and adjust the fact-check date.
Questions About Offers on This Page
The ranked cards above carry headline promotional offers. We get more mail about these than anything else, so here's what we can and can't clarify for the top entries. In every case the operator's official rules and sweepstakes terms and conditions are the authority — ours is a summary, and terms can change.
Spinblitz
Our highest-rated entry (editorial rating 10.0), listed first because its welcome package is built around a single headline Gold Coin grant — 100 Million Gold Coins with the BLITZ JACKPOT — which is simple to understand compared with multi-tier bundles. Gold Coins are for entertainment play only and carry no redemption value. The limitation readers should weigh: a large Gold Coin figure tells you nothing about the promotional Sweepstakes Coin element, which is the only currency tied to prize redemption, and the supplied offer doesn't state one. Read the official rules for the free-entry method, playthrough conditions and any coin expiration dates before you judge the package. We can't tell you the redemption minimum for your state — the operator can.
Lone Star
Rated 9.9 and listed second. Unlike the Spinblitz headline, this one splits the bundle across both currencies — a welcome offer up to 500k GC and 105 free SC — which makes it easier to see the promotional sweepstakes element up front. The catch is the word "up to": tiered bundles usually release the top figure across staged purchases or activity milestones, not on signup, and free SC typically carries promotional playthrough requirements before any redemption is possible. Eligibility is by state and subject to change.
Casino.Click
Rated 9.8. It appears here because its offer is structured around game-specific promotional credit — 150 extra coins and 10 free spins — rather than a headline coin total, which suits readers who want to sample specific titles rather than sit on a large balance. The drawback is scale: a small package runs out quickly, and free spin promotions are usually locked to nominated games with capped promotional winnings. If a spins promotion is central to your decision, check which titles qualify before registering.
The Rest of the List
SplashCoins (9.7), Free Spins (9.5), Lucky.me (9.4), Crown Coins (9.1), Crash Duel (9.0), Spree (9.0) and Mr Goodwin (8.7) round out our current list. Percentage-based offers such as SplashCoins' 200% welcome offer and Crown Coins' 150% welcome bonus apply to a coin package purchase, so they're only relevant if you choose to buy — they are not free entries. Fixed bundles like Crash Duel's 200,000 GC + 100 free SC, Lucky.me's 40,000 GC & 40 free SC, Spree's 25,000 GC and Mr Goodwin's 125,000 free coins require no purchase to claim, but still sit under the operator's full terms.
How the Money Side Works — And What to Ask
These are not real-money casinos. Gold Coins (and equivalents) are play-only. Sweepstakes Coins are promotional entries that may be redeemable for prizes once conditions are met. Participation generally does not require a purchase: legitimate operators run a no-purchase-necessary alternative method of entry, commonly a mail-in request, alongside daily free coin drops and login rewards.
Where readers most often need clarity from the operator, not from us:
- Buying coin packages — typically debit card, and depending on the platform, online payment providers, ACH bank transfer or other processors. Availability varies by operator and by state.
- Redemption — usually by bank transfer/ACH, and in some cases gift cards. Every platform sets its own redemption minimum and prize limits.
- Timing — processing times depend on the operator and on whether your identity verification is complete. Nobody should promise you instant payouts, and we won't.
- Verification — expect to supply a government-issued photo ID, sometimes proof of address, with details matching your account name.
- Tax — redeemed prizes may be taxable under federal and state rules. Keep your own records and consult official guidance or a tax professional; we can't advise on your situation.
Eligibility, State Rules and Age
Availability varies by state. Some states restrict or prohibit sweepstakes casino operators, some have taken enforcement action, and operators also exclude states of their own accord based on legal risk. Laws in this area change frequently. Minimum age is commonly 18+, though some operators require 21+ across the board or in particular states.
We don't tell any individual reader that a given platform is legal for them to use — that's legal advice and we won't give it. If you're unsure, check the operator's eligible-states list and terms, and look at your own state's position. Geolocation checks will block play from excluded states regardless of what your account says.
Beyond Sweepstakes Play
Many of the operators in this space run adjacent products alongside their sweepstakes casino: social-only casino apps with no redemption element at all, sportsbook-style or prediction games in some markets, and loyalty or VIP programs that sit on top of the main coin system. These differ in a way that matters — a purely social app has no Sweepstakes Coin currency and no prize redemption, so entertainment is the whole proposition. If you're comparing an operator's products, confirm which one you're actually signing up to. Our coverage also extends to related markets abroad, including casinos outside the GamStop scheme in the UK, which operate under an entirely different legal framework and are not an alternative for US readers.
Responsible Play and Complaints
If your message concerns problem gambling, say so at the top and we'll respond with resources rather than commercial links. Operators typically offer deposit limits on coin purchases, cooling-off periods and self-exclusion; request these directly through your account settings or their support team, as we cannot apply them on your behalf. Blocking software can restrict access at the device level. The National Council on Problem Gambling and Gamblers Anonymous both offer confidential support in the US.
For complaints about an operator, start with its own complaints procedure and keep written records of dates, amounts and responses. Tell us too — a pattern of unresolved complaints is something we factor into our editorial view of a platform, even if we can't act on an individual case.
Media, Partnership and Press
Operators, affiliates and agencies are welcome to get in touch through the same address. Include the brand, the states you serve and a link to your official rules. We'll be straightforward about our editorial independence from the start: a commercial conversation doesn't come with a placement or a rating attached, and we publish limitations alongside strengths for every platform we cover.
Whatever brings you here, a clear subject line and a few specifics will get you a better answer. Send it over to [email protected] — Lauren Brooks and the editorial team read everything that arrives.